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As part of its efforts to create an excellent patient experience, Newton-Wellesley Hospital has made constant and comprehensive communication with patients and family members a key part of the hospital's culture.
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Education on pain is multifaceted, according to David Kloth, MD, national spokesman, board member, and past president of the American Society of Interventional Pain Physicians (ASIPP), headquartered in Paducah, KY.
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If you're not using your patient satisfaction data to develop process improvement projects, you're missing a chance to improve patient care, says Quint Studer, CEO of Studer Group, a health care consulting firm based in Gulf Breeze, FL.
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Chronic pain sufferers want relief. To achieve their goal, they may misuse pain medication.
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Mental health services are not typically included in patient-centered medical homes, and lack of reimbursement is one reason. In most states and in most private insurance plans, mental health specialists cannot be reimbursed for care provided in primary care settings. In addition, if a primary care provider sees a patient solely for a mental health condition, there is no reimbursement for that care.
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Marc S. Gold, director of the Promoting Independence Initiative in the Texas Department of Aging and Disability Services, says that the state has made "huge strides in attendant services" since the 1980s.
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Many state Medicaid programs have made impressive headway in streamlining enrollment for children. Now, health care reform is causing them to turn their attention to the adult population.
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The Oklahoma Health Care Authority has just gone live with a new enrollment system, which has laid the groundwork for the Health Insurance Exchanges (HIEs) that need to be in place by 2014.